Dave Balding, Chief, Malahat Volunteer Fire Department - Fireground Command
Good Morning Glen,
I am writing to thank you very much for the valuable presentation you gave to our department on the topic of Fireground Command. The content and related information were thought provoking, and I believe will contribute to all members' decision making and actions in fire and other emergency responses.
If you are interested in presenting the lecture to other departments I would be happy to share information about it at our next Cowichan Valley Fire chiefs' meeting. Would you kindly advise if that is of interest to you, and what costs may be involved?
Again, thank you for a great presentation.
Jim Gustafson, Chief Administrative Officer, Regional District of Central Kootenay:
"The RDCK recently contracted with Fire Wise Consulting Ltd. to perform an inspection and audit of 4 rural firehalls in Beasley, Tarrys, Riondel and Winlaw - all small communities in the West Kootenay.
The outcome of the assignment has proven to be a valuable tool for the 4 Fire Chiefs and the RDCK. The report is very readable and provides excellent direction in correcting deficiencies in a non-threatening manner.
Furthermore, the report has been well received because of the professional and personal approach by Bob Turley and Glen Sanders in developing the report in consultation with the 4 Fire Chiefs.
This has been a most positive exercise for the 4 Fire Departments and the RDCK."
Kaslo Fire Chief Larry Badry:
"The audit conducted by Fire Wise provided us with a baseline of identified items where we need to improve. The audit also provided affirmation of many areas that we are doing the 'correct' things in our operation. There are a number of priority items we are working on; developing a new (governing) policy which clearly identifies the level of service we provide, what priority goals/objectives we will achieve in the coming years, a succession planning tool, and continuation of the defined training for our Fire Fighters."
Ferndale Tabor Fire Chief and FCABC Zone Five Director, Bryant Kimble:
"I was skeptical about having someone come into our hall and do an audit , as I had no help/guidance for the first 20 years that I was in charge of day to day operations which included all administration duties as well. I would not have been comfortable with auditors that I did not know but you and your partners put me at ease right away. There was no negativity about the way things were being done with operations or administration on my end. When we went over the audit you asked questions, I answered with why / how we do things the way we do and then you made suggestions on how / where I could improve. Since the audit was done I have been able to use it to support my budget objectives as long as I spread them over several years. I have recommended to all that would listen that it is in their best interest to have an outside agency do an audit of their hall operations and administration."
Beaverley Fire Chief Bruce Perrin:
"Beaverly Fire Rescue underwent the audit this past winter and we are very pleased with the results. We found that by helping us to determine what needs to be done and by identifying areas needing improvement, we were provided with a base to develop a strategic plan. The process and results confirmed to the Beaverly Fire Rescue Management Committee the various department roadblocks we face, as well as potential support opportunities available to us. By being solution oriented and assisting us with our concerns in ways as simple as providing sample documents for easy incorporation into our system, my own original fears and concerns proved to be unfounded. I believe that having the opportunity to see our own Fire Department from someone else's perspective is a very useful tool for myself and the Beaverly Fire Rescue officers and firefighters."
Sicamous Fire Chief Brett Ogino
"I am pleased to say that your report was the slam dunk that my council needed to move forward with their decision. Thank you so much for your insight and efforts on your report. Your review is guiding much of my focus and I am delighted to have such a clear path to follow. Thank you again for all of your assistance."